I recently saw this writing on a publication and could not resist a comment.
First there is this:
"The business has always been built on a foundation of honesty and integrity.
We have no need to insult our competitors"
Then proceeds to insult the majority of the contractors in the state of California with the following:
LIMITATIONS OF SOLE PROPRIOTER ROOFING COMPANIES
The limitations of some sole-proprietor Roofing Companies are: answers their own phones; does what little marketing they can; criticizes their competitors who they know nothing about; has to perform their own inspections because they don't have anyone else in their company competent enough to do them; performs their own roof repair estimates; prepares their own paper work; buys their own roofing supplies; oversees any office staff; directs their roof repair crews or roof replacement crews; completes their own repairs; hires workers with little or no experience; has to be onsite to manage every job because they can't leave their inexperienced workers unsupervised for fear they will make mistakes; deals with customer complaints and relations; follows up on leaky roofs that they had repaired; comes to rely upon the roof inspection fee, which they charge up to $100 or more for, as their primary source of income since they perform very few actual roof repairs; and, the list goes on and on.
These roofers do not have the financial resources to hire competent workers to whom they can delegate responsibility or leave unsupervised. Therefore, it isn't any wonder that when it gets just a little bit busy, that these roofing companies are: unable to answer their phones; will never return phone messages; will return a phone call days or weeks later; they don't show up when they had promised; they can't take on any more work because they are scheduled out for weeks in advance; and, when they do show up, they charge up to $100 or more for roof reports that contain expensive or unneeded repairs, or they call for an immediate roof replacement. These types of companies do such a low business volume, have such inexperienced workers, and are so understaffed that they become overwhelmed when there is even a slight increase in business demand. As a result, they become unreliable and are unable to properly assist their customers that are in need of immediate service.
Are you serious? If you are a sole proprietor you cant afford competent help?
Do you actually believe this? Better yet, do you actually think anyone else does?.
Second when did it become a negative to :
Do you own inspections
Oversee your office staff
Direct your crew
Manage your jobs
Deal with customer complaints and relations
And, if you do not do any of these things yourself...what do you do?
And while all of us lowly sole proprioterships in California may not possess the honesty or integrity or the vast corporate recources that you do, as for my company, we do manage to have our own name on the door at both of our shops and list our home address as well. We are not listing any vacant properties, other peoples offices or mail box stores as our big time corporate offices.
